Privacy Policy
Effective Date: June 15, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA Absolve Detailing ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct detailing services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, physical address, and vehicle information (make, model, license plate) necessary for service. We also collect payment information when you make a purchase or request a quote, and we maintain timestamped records of all opt-in actions for our communication channels.
- Non-Personal Information: IP address, browser type, device information, website usage patterns, analytics, cookies, and similar tracking technologies.
- Customer Communication: Records of inquiries, service requests, appointment details, service history, and feedback.
2. How We Use Your Information
We use collected data for:
- Providing and improving our professional detailing services.
- Processing transactions and payments securely.
- Communicating with you regarding your appointments, service updates, and inquiries.
- Enhancing our website functionality and user experience.
- Ensuring security, fraud prevention, and maintaining records of your consent.
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, status updates, and customer support.
- Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
- Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP." You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
- Message Frequency: Frequency varies based on your interactions with us. Messages are limited to services you have requested.
Support: Reply "HELP" for assistance or contact us at the email address provided in Section 10.
- Carrier Info: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement No mobile information will be shared with third parties for marketing/promotional purposes. Sharing with subcontractors (e.g., booking software) is permitted only for service fulfillment.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share data only with:
- Service Providers: Trusted vendors assisting in operations (e.g., payment processors, booking platforms). They are contractually obligated to maintain confidentiality.
- Legal Compliance: If required by Illinois law, legal process, or in response to valid law enforcement requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, where your data remains protected under this policy.
5. Data Security
We implement reasonable security measures, including encryption of sensitive data, secure access controls, and regular security assessments. While we strive to protect your information, no method of transmission over the Internet is 100% secure.
6. Cookies & Tracking
We use cookies to analyze site traffic, remember your preferences, and improve website performance. You may disable cookies through your browser settings, though this may limit certain website features.
7. Your Rights & Choices
You have the right to access, update, or delete your personal information, opt-out of marketing communications, or withdraw consent for future messages. To exercise these rights, please contact us using the information in Section 10.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their individual policies.
9. Changes to This Policy
We may update this policy periodically. The latest version will be available on our website with the effective date. Significant changes will be communicated via email or website notice.
10. Contact Us
If you have questions regarding this Privacy Policy, please contact us at:
Absolve Detailing Location: Crest Hill, IL
Phone: 815-390-4945
Email: [email protected]
By using our website and services, you consent to this Privacy Policy.
